Dear Valued Clients,

This is with reference to the latest announcement of COVID-19 outbreak made by the Government of Malaysia on 12 October 2020.

The Government of Malaysia has announced to implement the Conditional Movement Control Order (CMCO) for the whole of Selangor, Kuala Lumpur, and Putrajaya from 14 October 2020 until 27 October 2020 in view of the cases being widespread in terms of location.

ESD/RP-T ONLINE APPLICATION AND HELPDESK SUPPORT (CALLS AND EMAIL)
Further to this latest update, all counter services in Expatriate Services Division (ESD) at Putrajaya and MYXpats Centre at Mutiara Damansara will be temporarily CLOSED from 14 October 2020 until 27 October 2020. However, ESD/RP-T online system, calls and email services will remain its operation as usual.

MYHELP APPOINTMENT VIA ESD/RP-T ONLINE
Any appointment applied through MYHelp that has been approved and confirmed on 14 October 2020 until 27 October 2020 is required to re-schedule the appointment to 28 October 2020 onwards via MYHelp.

Should you require further clarification, please contact:

Sistem Pertanyaan Dalam Talian (SPO) JIM
http://eapp.imi.gov.my/spo

ESD Helpdesk/ Registration Related
Tel : 03 8880 1440 / 1449 (General ESD Helpdesk)
Tel : 03 8880 1442 (Professional Visit Pass)
Tel : 03 8880 1375 / 1443 (ESD registration)
Email : esdhelpdesk@imi.gov.my
Email : inspektorat.esd@imi.gov.my (ESD registration)

MYXpats Centre Helpdesk
Tel : 03 7839 7171
Email : helpdesk@myxpats.com.my (Employment Pass, Professional Visit Pass and related passes)
Email : rptcare@myxpats.com.my (Residence-Pass Talent (RP-T)
Email : rep@talentcorp.com.my (Returning Expert Programme (REP)

Thank you.

MYXpats Centre