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MYXPATS CENTRE OPERATION HOURS AND RP-T ONLINE MAINTENANCE
7 December 2017
Dear valued clients,
In view of the coming long holiday season which falls on Monday, 25 December 2017 and 1 January 2018 respectively, we wish to inform you that MYXpats Centre and the RP-T online system will be conducting a maintenance exercise and updating of its system.
During this festive season, MYXpats Centre Front Counter, telephone and email services will be at its minimal support to customers. As such, we encourage that you plan in advanced on the processing of your passes accordingly. Please refer to details as below:-
Last day of passport and payment/physical document submission at MYXpats Centre is on Friday, 15 December 2017. Any new or renewal submission via RP-T online system (which requires 14 working days for approval) after 15 December 2017 will only be processed from Tuesday, 2 January 2018 onwards.
Note: If you have obtained a new passport and plan to travel, we strongly advise you to complete the Transfer of Endorsement (TOE) process before your travel to avoid any issue at the departure and entry point in the airport.
For more information, please call +603-7839 7171 or email rptcare@myxpats.com.my
Thank you for your understanding and we wish you a Merry Christmas and a Happy New Year!
