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NOTIFICATION OF ACCOUNT REVOCATION DUE TO DORMANCY (“NOTICE”)
9 July 2025
Important Notice
To registered RP-T Applicants,
3. Please be informed that we reserve our right to revoke and permanently deactivate the Inactive Accounts in accordance with the following terms:
4. No-Refund and New Application.
5. Effect.
To registered RP-T Applicants,
1. This Notice shall be binding and applicable to all applicants of Residence Pass-Talent (“RP-T Applicant(s)”) who have registered or opened account under the Residence Pass-Talent Programme (“RP-T Programme”) via https://rpt.talentcorp.com.my (“RP-T Platform”).
2. According to our records, several accounts registered by the RP-T Applicants have remained inactive for a certain period of time (“Inactive Accounts”). To ensure efficient services for RP-T applications, we are compelled to address these Inactive Accounts. The Inactive Accounts can be divided into two (2) types as follows:
2. According to our records, several accounts registered by the RP-T Applicants have remained inactive for a certain period of time (“Inactive Accounts”). To ensure efficient services for RP-T applications, we are compelled to address these Inactive Accounts. The Inactive Accounts can be divided into two (2) types as follows:
2.1. Type 1
‘Type 1 Inactive Account’ refer to account registered by the RP-T Applicant that has been inactive for a period of less than six (6) months.
2.2. Type 2
‘Type 2 Inactive Account’ refer to account registered by the RP-T Applicant that has been inactive for a period of more than six (6) months.
3. Please be informed that we reserve our right to revoke and permanently deactivate the Inactive Accounts in accordance with the following terms:
3.1. For revocation and permanent deactivation, the Inactive Accounts will be categorised as follows:
(a) Inactive Accounts that are not eligible for the RP-T Programme (“Category 1”).
(b) Inactive Accounts that are eligible for the RP-T Programme (“Category 2”).
3.2. Type 1 Inactive Accounts
(a) Category 1
(i) Under this category, the RP-T Applicants are not eligible for the RP-T Programme due to several reasons such as the expiry of their employment passes, as reflected in our system’s records.
(ii) These Type 1 Inactive Accounts shall be revoked and permanently deactivated by us in the event there are no responses and/or submission of relevant documents required from the RP-T Applicants within six (6) months from the last date of activity transacted through the said Type 1 Inactive Accounts.
(b) Category 2
(i) Under this category, the RP-T Applicants are eligible for the RP-T Programme based on their previous submitted applications through the Type 1 Inactive Accounts but have not completed the subsequent steps to finalise the processes.
(ii) The Type 1 Inactive Accounts under this category shall be divided into two (2) parts:
(1) Part 1 – Applications that involve income tax documentation.
(aa) To accommodate the annual tax filing cycle, the RP-T Applicants shall have until 30th day of April of the following year (“Final Filing Date”) to complete their applications through the Type 1 Inactive Accounts.
(bb) In the event there are no submission been made by the RP-T Applicants on or before the Final Filing Date, then their Type 1 Inactive Accounts shall be revoked and permanently deactivated.
(2) Part 2 – Applications are returned by the secretariat of the RP-T Programme (“RP-T Secretariat”) due to missing or incomplete information.
(aa) To accommodate submissions of relevant documents and/or information by the RP-T Applicants as requested by the RP-T Secretariat (“Supporting Documents”), the RPT- Applicants are required to respond and submit such Supporting Documents and/or information within 180 days from the date the applications were returned by the RP-T Secretariat (“Submission Period”).
(bb) In the event there are no responses and submissions of the Supporting Documents within the Submission Period, then their Inactive Accounts shall be revoked and permanently deactivated.
(cc) The Supporting Documents shall include but are not limited to certified copies of marriage, birth certificates issued by a foreign embassy, or other documents that may be requested by RP-T Secretariat from time to time.
3.3. Type 2 Inactive Accounts
(a) Category 1
(i) These Type 2 Inactive Accounts shall be revoked and permanently deactivated by us in the event there are no responses and/or submission of relevant documents required by the RP-T Applicants within fourteen (14) days from the date of this Notice.
(b) Category 2
(i) The Type 2 Inactive Accounts under this category shall be divided into two (2) parts:
(1) Part 1 – Applications that involve income tax documentation.
(aa) To accommodate the annual tax filing cycle, the RP-T Applicants shall have until the Final Filing Date to complete their applications through the Type 2 Inactive Accounts.
(bb) In the event there are no submissions made by the RP-T Applicants on or before the Final Filing Date, then their Type 2 Inactive Accounts shall be revoked and permanently deactivated.
(2) Part 2 – Applications are returned by the RP-T Secretariat due to missing or incomplete information.
(aa) To accommodate submissions of Supporting Documents and/or information from the RP-T Applicants as requested by the RP-T Secretariat, the RPT- Applicants are required to respond and submit such Supporting Documents and/or information within Submission Period.
(bb) In the event there are no responses and submissions of the Supporting Documents within the Submission Period, then their Inactive Accounts shall be revoked and permanently deactivated.
4. No-Refund and New Application.
4.1. Kindly be informed that no refunds will be provided for any payments previously made by the RP-T Applicants in relation to the revoked and deactivated Inactive Accounts pursuant to this Notice.
4.2. Kindly be further informed that the RP-T Applicants, whose Inactive Accounts have been revoked and deactivated pursuant to this Notice, may submit new applications under the RP-T Programme should they wish to participate and enjoy its benefits, subject to compliance with the latest requirements imposed by the RP-T Programme including relevant payments to be made by the RP-T Applicants as required under the RP-T Programme.
4.3. Pursuant to paragraph 4.1 above, any payments previously made under a revoked and deactivated Inactive Account shall not be carried forward or applied toward the payment of a new application by the RPP-T Applicant for the purpose of paragraph 4.2 above.
5. Effect.
5.1. This Notice shall supersede any prior notice issued by us concerning the revocation of the Inactive Accounts. In the event of any discrepancies between the terms of this Notice and any earlier notice, the provisions of this Notice shall take precedence and govern all matters relating to the revocation of the Inactive Accounts.
6. Contact Details.
6.1 Should you have any questions or concerns regarding this process, please contact us at 03- 7839 7171 or email RPTCare@myxpats.com.my.
