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NOTIFICATION OF ACCOUNT REVOCATION DUE TO DORMANCY (“NOTICE”)
Important Notice
To registered RP-T Applicants,
This Notice is binding and applicable to all applicants of the Residence Pass-Talent (“RP-T Applicant(s)”) who have registered or opened accounts under the Residence Pass-Talent Programme (“RP-T Programme”) via https://rpt.talentcorp.com.my/ (“RP-T Platform”).
1. Based on our records, a number of accounts registered by RP-T Applicants have been inactive for more than twelve (12) months. To ensure efficient services for RP-T applications, we are compelled to address these dormant accounts. Please be informed that accounts inactive for more than twelve (12) months will be revoked and permanently deactivated.
2. For the purpose of account revocation and permanent deactivation, inactive accounts will be categorised as follows:
(a) RP-T Applicant accounts that are not eligible for the RP-T Programme.
(b) RP-T Applicant accounts that are eligible for RP-T Programme.
3. Accounts not eligible for the RP-T Programme.
(a) Under this category, the RP-T Applicant is not eligible for the RP-T Programme due to reasons such as the expiry of their employment passes, as reflected in our system records. These accounts will be revoked and permanently deactivated.
(b) Please note that no refunds will be issued for any payments previously made, in accordance with the terms and conditions of the RP-T Programme.
(c) RP-T Applicants may submit a new application under the RP-T Programme if they wish to enjoy its benefits, subject to meeting the latest requirements.
4. Accounts eligible for the RP-T Programme.
(a) Under this category, the RP-T Applicant is eligible for the RP-T Programme based on their submitted application but has not completed the subsequent steps to finalise the process.
(b) A reminder email will be issued to such RP-T Applicants, requiring them to complete the process within twelve (12) months from the date of the notice. Failure to do so will result in the revocation and permanent deactivation of their account.
Should you have any questions or concerns regarding this process, please contact us at 03- 7839 7171 or emailRPTCare@myxpats.com.my.
We appreciate your understanding and regret any inconvenience caused.
Thank you.
MYXpats Centre