Dear Valued Clients,

Kindly note the MYXpats Centre operation hours for the month of Ramadan, from Tuesday 13 April 2021 to Wednesday 12 May 2021.

Counter Operating and Collection Hours:
9:00 a.m. - 3:30 p.m. (Monday – Friday)

Closed:
1:00 p.m. - 1:30 p.m. (Monday – Thursday)
12:15 p.m. - 2:45 p.m. (Friday)
Weekend & Public Holiday

To observe physical distancing and to discourage crowds at the Immigration office and MYXpats Centre, company representatives and Residence Pass - Talent (RP-T) holders are required to apply for MyHelp Online Appointment before proceeding with any passport/ payment submissions and endorsement processes at both the Expatriate Services Division (ESD) in Putrajaya and MYXpats Centre in Mutiara Damansara. Strictly no walk-in is allowed. All counter transactions will be based on confirmed appointments made via the MyHelp Online Appointment system.

APPOINTMENTS VIA MYHELP - ESD/RP-T ONLINE
All appointments will be held ONLINE only, with no physical/in-person appointments.

APPOINTMENTS - REP ONLINE
All appointments will be held ONLINE with no physical/in-person appointments.

HELPDESK SUPPORT
Please be informed that call services at MYXpats Centre is temporarily closed.

For assistance, kindly email us at:

For Employment Pass, Professional Visit Pass, and related passes: helpdesk@myxpats.com.my
For Residence-Pass Talent (RP-T): rptcare@myxpats.com.my
For Returning Expert Programme (REP): rep@talentcorp.com.my
For other Immigration related matters: http://eapp.imi.gov.my/tanya/create

We take this opportunity to wish our Muslim celebrants a blessed Ramadan.


Yours sincerely,
MYXpats Centre