Dear Valued Clients,

On 11 June 2021, Government of Malaysia announced an extension of the Total Lockdown from 15 – 28 June 2021.

All physical counter services in Expatriate Services Division (ESD) and MYXpats Centre will remain CLOSED during this period.

ESD/RP-T/REP ONLINE APPLICATIONS
All application processes will operate as usual through the online systems. However, please expect some delays with the processing charter.

APPOINTMENTS VIA MYHELP - ESD/RP-T ONLINE
For appointments made through MYHelp via ESD online that have been approved and confirmed for the period between 1-28 June 2021, you will receive a new appointment date via email notification.

APPOINTMENTS - REP ONLINE
All appointments will be held ONLINE with no physical/in-person appointments.

HELPDESK SUPPORT
Please be informed that call services at MYXpats Centre is temporarily CLOSED.

For inquiries or assistance during this period, please email us at:
1. Employment Pass, Professional Visit Pass, and related passes: helpdesk@myxpats.com.my
2. Residence-Pass Talent (RP-T): rptcare@myxpats.com.my
3. Returning Expert Programme (REP): rep@talentcorp.com.my
4. Other Immigration related matters:
a) Sistem Pertanyaan Online (SPO) via http://eapp.imi.gov.my/tanya/create
b) pbf@imi.gov.my

Your kind understanding is highly appreciated.

Thank you.

Expatriate Services Division (ESD)
MYXpats Centre