Dear Valued Clients,

We refer to the announcement made by the Prime Minister of Malaysia on 28 May 2021.

The Government of Malaysia will implement a “Total Lockdown – Phase One” from 1 – 14 June 2021.

All physical counter services in Expatriate Services Division (ESD) and MYXpats Centre will be temporarily CLOSED during this period, from 1 - 14 June 2021.

ESD/RP-T/REP ONLINE APPLICATIONS
All application processes will operate as usual through the online systems. However, please expect some delays with the processing charter.

APPOINTMENTS VIA MYHELP - ESD/RP-T ONLINE
For appointments made through MYHelp via ESD online that have been approved and confirmed for the period between 1-14 June 2021, you will receive a new appointment date via email notification.

APPOINTMENTS - REP ONLINE
All appointments will be held ONLINE with no physical/in-person appointments.

HELPDESK SUPPORT
Please be informed that call services at MYXpats Centre is temporarily CLOSED.

For inquiries or assistance during this period, please email us at:
1. Employment Pass, Professional Visit Pass, and related passes: helpdesk@myxpats.com.my
2. Residence-Pass Talent (RP-T): rptcare@myxpats.com.my
3. Returning Expert Programme (REP): rep@talentcorp.com.my
4. Other Immigration related matters:
a) Sistem Pertanyaan Online (SPO) via http://eapp.imi.gov.my/tanya/create
b) pbf@imi.gov.my

Your kind understanding is highly appreciated.

Thank you.

Expatriate Services Division (ESD)
MYXpats Centre