Dear Valued Clients,

On 27 June 2021, the Government of Malaysia announced an extension of the Phase 1 Lockdown from 29 June 2021 until further notice.

All physical counter services in Expatriate Services Division (ESD) and MYXpats Centre will remain CLOSED during this period.

ESD/RP-T/REP ONLINE APPLICATIONS
All application processes will operate as usual through the online systems. However, please expect some delays with the processing charter.

APPOINTMENTS VIA MYHELP – ESD/RP-T ONLINE
For confirmed appointments dated 1 June onwards, new appointment dates will be automatically re-schedule via MYHelp system once the Government of Malaysia announce the end of Total Lockdown.

APPOINTMENTS – REP ONLINE
All appointments will be held ONLINE with no physical/in-person appointments.

HELPDESK SUPPORT
Please be informed that call services at MYXpats Centre is temporarily CLOSED.

For inquiries or assistance during this period, please email us at:
1. Employment Pass, Professional Visit Pass, and related passes: helpdesk@myxpats.com.my
2. Residence-Pass Talent (RP-T): rptcare@myxpats.com.my
3. Returning Expert Programme (REP): rep@talentcorp.com.my
4. Other Immigration related matters:
a) Sistem Pertanyaan Online (SPO) via http://eapp.imi.gov.my/tanya/create

For urgent endorsements related to death, critical medical reasons or to leave the country, please email to Helpdesk at helpdesk@myxpats.com.my or rptcare@myxpats.com.my for consideration

Your kind understanding is highly appreciated.

Thank you.

MYXpats Centre