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IMPLEMENTATION OF ADDITIONAL FACILITY IN ESD ONLINE SYSTEM: MYENTRY ONLINE SYSTEM FOR THE PERMISSION OF ENTRY/EXIT AND RETURN TO MALAYSIA FOR EXPATRIATES, AND ITS RELATED PASSES

10 August 2020


Dear Valued Clients,

As announced by the Government of Malaysia on 18 March 2020, the Government has placed restrictions on Malaysians and non-Malaysians from entering and exiting the country, due to the COVID-19 pandemic. On 26 June 2020, the Government announced that most industries and businesses would be allowed to operate by adhering to a strict set of Standard Operating Procedures (SOP).

During the Movement Control Order (MCO), the Immigration Department of Malaysia (JIM) has outlined the Guidelines for Expatriates for Key Posts & Technical Posts, and for Dependants and Foreign Maids to enter/exit Malaysia which requires permission from the JIM.

To support the Government’s efforts, JIM has developed the MYEntry online system to enhance the current application process. MYEntry is an online platform which enables the public and relevant Government stakeholders, including Malaysian embassies abroad, to apply, process, monitor and track applications in real-time. MYEntry is accessible through the Expatriate Services Division (ESD) online system effective 10 August 2020.

MYEntry will be fully implemented on 17 August 2020. Hence, all applications submitted to taskforce_esd@imi.gov.my before 17 August 2020 which has yet to receive a decision after 14 working days from the date of submission, can be re-submitted via MYEntry.

Please visit esd.imi.gov.my to access MYEntry. For detailed information, kindly refer to the full guidelines below:

A. Entry Permission to Malaysia

B. Permission to Exit and Return to Malaysia 

C. Infographic of Entry / Exit and Return to Malaysia 

D. List of Approving and Supporting Agencies

Note: The information in this document is subject to change depending on the latest updates by the relevant Agencies from the Government of Malaysia.

Should you require further assistance, please contact ESD Helpdesk at 03 8880 1449 or send an e-mail to taskforce_esd@imi.gov.my.

Thank you.

Expatriate Services Division (ESD)

MYXpats Centre. 

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