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TOTAL LOCKDOWN (PHASE ONE) BY THE GOVERNMENT OF MALAYSIA FROM 1 JUNE TO 14 JUNE 2021

31 May 2021


Dear Valued Clients,

We refer to the announcement made by the Prime Minister of Malaysia on 28 May 2021.

The Government of Malaysia will implement a “Total Lockdown – Phase One” from 1 – 14 June 2021.

All physical counter services in Expatriate Services Division (ESD) and MYXpats Centre will be temporarily CLOSED during this period, from 1 - 14 June 2021.

ESD/RP-T/REP ONLINE APPLICATIONS
All application processes will operate as usual through the online systems. However, please expect some delays with the processing charter.

APPOINTMENTS VIA MYHELP - ESD/RP-T ONLINE
For appointments made through MYHelp via ESD online that have been approved and confirmed for the period between 1-14 June 2021, you will receive a new appointment date via email notification.

APPOINTMENTS - REP ONLINE
All appointments will be held ONLINE with no physical/in-person appointments.

HELPDESK SUPPORT
Please be informed that call services at MYXpats Centre is temporarily CLOSED.

For inquiries or assistance during this period, please email us at:
1. Employment Pass, Professional Visit Pass, and related passes: helpdesk@myxpats.com.my
2. Residence-Pass Talent (RP-T): rptcare@myxpats.com.my
3. Returning Expert Programme (REP): rep@talentcorp.com.my
4. Other Immigration related matters:
a) Sistem Pertanyaan Online (SPO) via http://eapp.imi.gov.my/tanya/create
b) pbf@imi.gov.my

Your kind understanding is highly appreciated.

Thank you.

Expatriate Services Division (ESD)
MYXpats Centre

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