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Frequently Asked Questions

This section contains frequently asked questions on the RP-T, extension of endorsement procedure and personal income tax for RP-T holders. If you are unable to find an answer to your question, kindly contact us via the email form here.
  • General Questions
  • New Application
  • RP-T POST 10 – Years
  • Sub-Products
  • Extension of Endorsement (Renewal)
  • Personal Income Tax For RP-T Holders
General Questions
New Application
  • I would like to apply for the RP-T. What should I do?
    The first step is to register for an account on the RP-T Portal. The RP-T portal is a system that is used by applicants to initiate RP-T applications, upload required documents, communicate with the RP-T Secretariat who processes the applications and monitor the progress of your RP-T application.

    Once you have an account, you will be requested to complete your RP-T application and upload the required documents to the portal.
  • How can I activate my account?
    Once you have filled out your details on the portal, click on the “Activate” button next to your registered email address to activate your account. Kindly check your junk/spam folder as RP-T emails may be directly sent to these folders.
  • I have registered for an RP-T account and have not received my activation email.
    Kindly check your spam or junk email folder as RP-T emails may be directly sent to these folders. In the event you cannot locate the email there, please contact us at rptcare@myxpats.com.my.
  • My Employment Pass (EP) validity is less than 3 months after I submitted my RP-T application. If my documents are incomplete, can I resubmit my RP-T application without renewing my EP?
    No, you will need to renew your EP before resubmitting the application. Submissions/resubmissions will not be permitted on the portal if the EP validity is less than 3 months. An application will only be considered as complete once all required documents have been submitted/resubmitted.
  • What is the method of payment to Talent Corporation Malaysia Berhad and Ketua Pengarah Imigresen Malaysia?
    Payment to Talent Corporation Malaysia Berhad can be made via online payment, credit, or debit card. For payments to the Immigration Department, payment can be made via online payment, credit, or debit card.
  • What happens to my Employment Pass (EP) once I am awarded the RP-T?
    The RP-T applicant will be required to shorten the current pass in the passport. This will be applicable to all passes that are linked to the main applicant (e.g., spouse and dependent). The Immigration Department will endorse the RP-T sticker (s) once this process is done.
  • What is the turnaround time for the application?
    New applications
    Application Approval (Stage 1)
    21 working days - Application to be processed with complete documents
    10 working days - Notification to be sent on status of application
    Endorsement (Stage 2)
    7 working days - Upon submission of complete documents for endorsement, up to approval by the Immigration Department.
    7 working days - Upon initiation of STEP 5: Pass printing (Immigration payment and submission), up to pass delivery to the applicant by Pos Malaysia
    Transfer of endorsement (ToE)
    3 to 5 working days - Application to be processed for approval by Immigration Department
    Renewal/Extension of Endorsement
    7 working days - Upon submission of complete documents for endorsement, until approval by the Immigration Department
    7 working days - Upon initiation of STEP 5: Pass printing (Immigration payment and submission), up to pass delivery to the applicant by Pos Malaysia
    Shorten pass
    5 working days - Applications to be processed and shortened by Immigration Department.
    The above timeline is based on complete documents submitted and subject to the discretion of the Immigration Department. Note that the Immigration Department has the right to request for additional documentation, if necessary.
    Disclaimer:
    • All documents provided for an application must meet format specifications as stated on the RP-T website.
    • All information/documents provided will also be verified for accuracy by the RP-T processing team before an application is considered complete.
    • If any information/documents are found to be incomplete, the applicant will be notified and advised of their next steps.
  • Will my employer be consulted as part of the RP-T application process? If yes, who will call my employer?
    Yes, the assessment team will contact your employer to verify the No Objection Letter that was submitted during the application process.
  • Who is eligible to be my local contact person?
    Any Malaysian citizen aged 21 years and above, currently employed and residing in Malaysia, is eligible to be a local contact person for any RP-T applicant.
  • Do I need to submit a copy of the local contact person’s NRIC (MyKad)?
    Yes, you are required to submit a copy of the front and back of the local sponsor’s NRIC (MyKad).
  • Will my family be eligible for the RP-T as well?
    Immediate members (spouse and children below 18 years) of the family of an RP-T holder are eligible for the RP-T dependent pass.
  • Can my spouse work in Malaysia as a RP-T dependent pass holder?
    Yes. The spouse of a RP-T holder may work in Malaysia.
  • Are parents / parents-in-law of an approved RP-T holder eligible to receive the RP-T as well?
    No. However, the parents and parents-in-law of an approved RP-T holder are eligible for a renewable one-year Social Visit Pass for up to five years.
  • I have a newborn son/daughter who was born in Malaysia, when can I add him/her as my dependent?
    You can add your newborn son/daughter once he/she has received his/her international passport. The add dependent application must be submitted within 6 months after the child was born.
  • If I have a Common Law Spouse and he/she has a child who is not my biological child, can the child be included as my Dependent?
    The child is eligible for a Long-Term Social Visit Pass until 6 years of age. Thereafter, they may be eligible for a student pass if they are pursuing their education in Malaysia.
  • Can an agent/appointed person submit an RP-T application on behalf of an applicant?
    No agent/appointed person are allowed to submit any RP-T applications on behalf of an applicant. RP-T applicants are required to submit their application by themselves through our online service.
  • Must the Recommendation Letter (from a Regulatory Agency) be in Bahasa Malaysia?
    We accept Recommendation Letters either in Bahasa Malaysia or English.
  • To whom should the Recommendation Letter be addressed to?
    The Government has appointed TalentCorp to liaise with the RP-T applicants and we are partnering with the MYXpats Centre to implement this initiative. Please address the letter to:
    MYXpats Centre Sdn Bhd
    Level 4, Surian Tower,
    No 1, Jalan PJU 7/3, Mutiara Damansara,
    47810 Petaling Jaya, Selangor
    Attn: Residence Pass-Talent Secretariat
  • I am self-employed, who can be the signatory person for my no objection letter?

    If you are the sole person in the company and there is no employee, other Director, or shareholder, you can sign the No Objection letter.

  • My application was unsuccessful recently, can I appeal?

    Please be informed that In line with the official notice of instruction by the Immigration Department of Malaysia (JIM), please be advised that we will no longer accept requests for appeals for unsuccessful NEW and POST 10 YEARS RP-T applications with effect from 1 June 2023.

  • Since I can no longer appeal for my unsuccessful application, how soon can I re-apply?

    The cooling off period for new submission is 1 year. Thus, you can only re-apply one year after your application was unsuccessful.

  • I need to speak to someone about my RP-T application, who should I contact?

    You can email to RPTCare@myxpats.com.my or call 03-7839 7171 to speak to our customer relationship officer.

RP-T POST 10 – Years
Amendment of Pass
  • What type of passes that I can apply under Amendment of Pass in the system?
    You may apply the amendment of pass process if the pass contains incorrect information in the following details:
    a) Name
    b) Gender
    c) Date of Birth
  • Where can I find the Amendment of Pass application?

    You can access the application in your RP-T Dashboard under the Sub-Products tab.

  • Will I receive a new ePASS after the Amendment of Pass process?

    Yes. You will be notified via email once your new ePASS is ready to download from the RP-T system.

  • Will I receive a new iKAD after Amendment of Pass complete?

    Yes. A new iKAD will be delivered to your registered address in the RP-T system within 7 working days from the Pos Laju pick-up date.
    Note: iKAD is only applicable for Principal and Dependent passes with more than 6 months of pass validity.

  • What documents are required for Amendment of Pass?
    Please refer to the Amendment of Pass Checklist.
  • Are there any fees for the Amendment of Pass?

    There are no processing fees for the Amendment of Pass.

  • How long does it take to complete the Amendment of Pass process?

    The application will be processed within 5 working days after the submission in system. Applicants will be notified via email when the new pass is ready for download.

  • How can I cancel Amendment of Pass application in progress?

    You may contact us at +603 7839 7171 or email to RPTCare@myxpats.com.my for further assistance.

  • What should I do if I encounter difficulties while submitting the Amendment of Pass application?

    Please contact us at +603 7839 7171 or email to RPTCare@myxpats.com.my for further assistance.

Shorten Pass

  • Under what circumstances should I apply for a Shorten Pass?
    You may apply for a Shorten Pass if you are:
    a) Leaving Malaysia for good
    b) Changing your pass type (to Student Pass/MM2H/Employment Pass/etc)
    c) Deceased (in case of pass holder’s death)
    d) Divorced
  • Do I need to submit my physical passport for the Shorten Pass process?
    No. All Shorten Pass requests are processed entirely online through the RP-T system.
  • How many days can the pass validity be shortened?
    Pass validity can be shortened by up to 30 days from the date of complete application submission. The final shortened validity is subject to immigration approval.
  • Do I need to return my iKAD after the Shorten Pass process is completed?
    No. The iKAD does not need to be returned.
  • What documents are required for the Shorten Pass application?
    Please refer to the Shorten Pass checklist.
  • Are there any fees for the Shorten Pass?
    No. There are no fees for processing a Shorten Pass application.
  • How long does it take to complete the Shorten Pass process?
    Applications are typically processed within 3 working days after submission. Applicants will be notified via email when the Shorten Pass slip is ready for download.
  • Where can I find the Shorten Pass application?
    The application is available on your RP-T Dashboard under the Sub-Products tab.
  • How do I cancel a Shorten Pass application that is currently being processed?
    You may contact us at +603 7839 7171 or email to RPTCare@myxpats.com.my for further assistance.
  • What should I do if I encounter difficulties while submitting the Shorten Pass application?
    You may contact us at +603 7839 7171 or email to RPTCare@myxpats.com.my for further assistance.
Transfer of Endorsement
  • What is Transfer of Endorsement (TOE)?
    A Transfer of Endorsement is the process of transferring your existing RP-T pass to a new passport. The pass validity remains the same and will not be extended.
  • Where can I find the Transfer of Endorsement application?
    You can access the application in your RP-T Dashboard under the Sub-Products tab.
  • Can I apply for TOE if my current pass has less than 6 months of validity?
    No. TOE is only available for applicants with a new passport and an RP-T pass that has more than 6 months of validity.
  • What if I have a new passport but my current pass has less than 6 months of validity?
    You will need to submit a renewal application, provided you still have a remaining balance of your 10-year approval.
  • Do I need to submit my physical passport for the TOE process?
    No. The TOE process is fully completed online through the RP-T system.
  • Can I request Pass Delivery for TOE?
    No. TOE is fully online, and you will be notified via email once your new ePASS is ready to download from the RP-T system.
  • Do I need to cancel my old passport before applying for TOE?
    Yes. Your old passport must be cancelled before submission.
  • If I already have an ePASS, will I receive an ePASS after TOE?
    Yes. You will be notified via email once your new ePASS is ready to download from the RP-T system.
  • Will I receive a new iKAD after TOE?

    Yes. A new iKAD will be delivered to your registered address in the RP-T system within 7 working days from the Pos Laju pick-up date. Note: iKAD is only applicable for Principal and Dependent passes with more than 6 months of validity.

  • What documents are required for TOE?

    Please refer to the Transfer of Endorsement Checklist.

  • Are there any fees for TOE?
    There are no processing fees for TOE. However, Visa Fees may apply depending on your nationality. Please click Charges vary across countries.
  • How long does it take to process TOE?
    Processing takes up to 5 working days after submission of complete documents.
    Applicants will be notified via email regarding payment (if applicable) and when the new ePASS is ready for download.
  • How can I cancel a TOE application in progress?
    You may contact us at +603 7839 7171 or email to RPTCare@myxpats.com.my for further assistance.
  • What should I do if I encounter difficulties while submitting the TOE application?
    Please contact us at +603 7839 7171 or email to RPTCare@myxpats.com.my for further assistance.
Take Up Balance - TUB
  • What is Take Up Balance of Pass (TUB)?
    Take Up Balance refers to extending the remaining pass validity within the approved duration.
  • Who is eligible to apply for the Take Up Balance process?
    This process is only applicable to dependants under the RP-T, to align their pass validity with the main RP-T holder.
  • Is a physical passport required for the Take Up Balance process?
    No. All requests for the Take Up Balance process are completed online in the system.
  • When should the Take Up Balance request be submitted?
    This process applies when RP-T dependants obtain a new passport and need to align their pass validity with the principal holder.
  • Will applicant receive a new iKAD when applying for Take Up Balance?
    Yes, a new iKAD will be delivered within 7 working days. Applicable only for Dependant Passes with over 6 months of pass validity.
  • What is the difference between Take Up Balance & Renewal of Pass when applicant has a new passport?
    Take Up Balance: Aligns a dependant’s pass validity with the principal holder, after dependant obtaining a new passport.

    Renewal of Pass: When the pass is expiring (within 6 months), regardless of whether the applicant (both Main principal and dependant) has a new passport.

  • Is there any processing fee for Take Up Balance?
    There are no extra fees charged for the processing of Take Up Balance. However, fees will be charged for the Immigration Pass and Multiple Entry Visa depending on the applicant’s nationality. Please check here: Charges vary across countries.
  • How long does it take to complete the Take Up Balance process?
    The application will be processed within 5 working days of submission, and applicants will be notified via email once the new pass is ready for download.
  • What is the required document checklist for the Take Up Balance (TUB) process?
    Please refer to the Take Up Balance Checklist.
  • In which section of the RP-T portal can the Take Up Balance process be accessed?
    It is available on your RP-T Dashboard, under the Sub-Products tab > Take Up Balance.
  • How will the applicant be notified once the Take Up Balance process is completed?
    Applicants will be notified via email once the new ePASS is ready for download in the RP-T system.
  • How can I cancel a TOE application in progress?
    You may contact us at +603 7839 7171 or email to RPTCare@myxpats.com.my for further assistance.
  • What should I do if I encounter difficulties while submitting the Take Up Balance application?
    You may contact us at +603 7839 7171 or email to RPTCare@myxpats.com.my for further assistance.
Extension of Endorsement (Renewal)
Personal Income Tax For RP-T Holders
  • As a RP-T holder, do I have to file my Malaysian income tax return any differently from prior years?
    No. As per prior years, you are required to file your Malaysian tax return and pay any balance of taxes by 30 April following the calendar year in which income is derived. Please note that electronic filing is encouraged by the Lembaga Hasil Dalam Negeri Malaysia (Inland Revenue Board Of Malaysia).
  • As an RP-T holder, do I have to report my rental / dividend / interest / other personal income, which I received in my home country, for income tax purposes in Malaysia?
    Malaysia adopts a territorial scope of taxation in which only income derived in Malaysia is subject to Malaysian income tax laws. As such, any income received in your home country is not subject to Malaysian income tax since it is not Malaysian-sourced income.
  • How about my employment income which is paid into an overseas account? As a RP-T holder, do I have to report this income for taxation purposes in Malaysia?
    In cases where part of your Malaysian employment income is paid into an overseas bank account, the said income is a taxable Malaysian-sourced income as it is derived from your employment exercised in Malaysia.
  • Would a RP-T holder be entitled to pay lower personal income taxes or have any special tax benefits?
    Generally, tax residents in Malaysia pay lower taxes and are entitled to tax reliefs. Tax residence status is based on an individual’s physical presence in Malaysia, regardless of the type of immigration pass held.
     
    An individual is regarded as a tax resident if he meets any of the following conditions, eg if he is:
    • Present in Malaysia for at least 182 days in calendar year.  
    • Present <182 days in calendar year, but linked to a period of >182 consecutive days in the following / preceding calendar year, including brief temporary absences during that period.
    • Present in Malaysia >90 days in year, and resident or present >90 days in any three of the four immediately preceding years  
    • Resident in Malaysia in the following calendar year and 3 immediate preceding years.  

    If you meet the above conditions, you are entitled to claim personal tax reliefs and your taxable income (net of tax relief) be taxed at progressive tax rates (from 0 to 26%).  

    Non-tax residents are not entitled to claim any tax reliefs and their Malaysian-sourced income is taxed at a flat rate of 26%. 
  • As a RP-T holder, do I need to contribute to the Malaysian Employees Provident Fund (EPF)?
    It is not mandatory for foreigners to contribute to the EPF. However, you may contribute on a voluntary basis, provided that your employer is also agreeable to contribute the employer’s portion of the EPF contribution.
     
    Please note that the current statutory contribution rates are as follows:
    • Employer: 12%  
    • Employee: 11%  

    By contributing to the EPF, you are entitled to an annual tax relief of up to RM6,000 (maximum relief for contributions to EPF and life insurance premium). At the same time, the employer’s portion of the EPF contributions is not taxable upon withdrawal (conditions apply for withdrawal of the EPF). 
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